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Privacy policy

Last updated: October 1, 2023

Two B Soft FZC LLC (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile games and application (the “Apps”).

By using the Apps, you agree to the collection and use of information in accordance with this policy.

  1. User Eligibility and Consent

In order to use our Apps and provide us with your personal data, you must meet certain eligibility requirements.

By using the Apps, you affirm that you are at least 13 years old. If you are under the age of 13, you are not permitted to use the Apps or provide us with any personal data. If you are between the ages of 13 and 18 (or the legal age of majority in your jurisdiction), you may use the Apps only under the supervision of a parent or legal guardian who agrees to be bound by these terms.

When you provide us with your personal data, you are giving us your consent to collect, store, and use your information in accordance with this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Apps. By accessing or using the Apps, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of the Apps after we make changes is deemed to be acceptance of those changes, so please check this policy periodically for updates.

If you are providing personal data of another individual to us, you must have the necessary consent or authority to do so. You are responsible for ensuring that the individual concerned is aware of the information in this Privacy Policy and has given their consent for you to share their information with us.

  1. Information We Collect

We may collect personal identification information (such as your name, email address) when you interact with certain features of the Apps, such as when you provide feedback, or contact us for support.

In order to access certain features of the Apps, such as subscribing to our services or making a purchase, you may be directed to a third-party platform (such as Google Play or Apple Apps Store). Any personal and payment information needed to complete these transactions is provided directly to these third-party platforms, and not to us. We do not collect or store this payment information. Any such transactions are subject to the third-party platform’s own terms and conditions, as well as their privacy policy.

We may also collect non-personal identification information about you whenever you interact with our Apps. Non-personal identification information may include the device’s name, the type and version of your device, your operating system and version, your language preference, the sections of our Apps that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

  1. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to develop new services, and to protect us and our users. We also use this information to offer you tailored content – like giving you more relevant music recommendations.

  1. Marketing Data Collection

As part of our marketing and communication efforts, we may collect certain types of data.

When you interact with our Apps or with any marketing communications, we may collect data such as your email address or other contact details. This data might be used to send you promotional materials, newsletters, or other communications about our services that we believe may be of interest to you.

We may also use non-personal identification information (like the type and version of your device, your operating system and version, the sections of our Apps that you visit, the time and date of your visit) to understand how users engage with our Apps and marketing materials. This helps us improve our marketing strategies and provide you with more relevant content.

Please note that you have the right to opt out of receiving any marketing materials at any time. If you wish to do so, simply follow the unsubscribe instructions provided in any of the communications, or contact us directly.

  1. Cookies and Data Collection

We use cookies and similar tracking technologies to collect information about your use of our Apps and Website. Cookies are small text files that are stored on your device when you visit a website or use an app. They help us to improve your user experience, remember your preferences, and analyze how you interact with our services.

The data we collect through cookies may include information such as your device’s name, the type and version of your device, your operating system and version, your language preference, the sections of our Apps and Website that you visit, the time and date of your visit, the time spent on those pages, and other usage statistics.

We may use both session cookies (which expire once you close the Apps or Website) and persistent cookies (which stay on your device until you delete them) to provide you with a more personalized and interactive experience.

You can manage your cookie preferences by adjusting the settings on your device or browser. Please note that if you choose to disable cookies, some features of our Apps and Website may not function properly or may be inaccessible.

  1. Data Sharing

We value your privacy and will not disclose your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your personal data with third-party companies that provide services on our behalf, such as data analysis, payment processing, customer service, and email delivery services. These companies are authorized to use your personal data only as necessary to provide these services to us.

Legal Obligations: We may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, act in urgent circumstances to protect the personal safety of users of the Apps, or protect against legal liability.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal data may be part of the transferred assets.

Please note that we do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  1. Third-Party Analytics Services

In our Privacy Policy, we also address the use of third-party analytics services, which help us better understand the use of our Apps and improve its overall performance. We may use various tools and services, including but not limited to Google Firebase, Google Analytics, AppssFlyer, Facebook Analytics Tool, and SKAdNetwork.

These third-party analytics services collect information about how you use our Apps, the features you interact with, and the device you use to access the Apps. This information may include your device’s unique identifier, IP address, operating system, browser type, and other technical data. These services may use cookies, web beacons, and other tracking technologies to collect this information.

Please note that the information collected by these services is subject to their respective privacy policies and practices. We encourage you to review the privacy policies of these third-party services to better understand their data collection, use, and sharing practices.

By using our Apps, you consent to the processing of your information by these third-party analytics services in the manner and for the purposes set out in our Privacy Policy and their respective privacy policies. If you do not want your information to be processed by these services, you may opt-out by adjusting the settings on your device or by following the opt-out instructions provided by the respective service.

  1. Data Storage and Security

Your information is stored on secure servers and isn’t publicly available. We restrict access to personal information to those who need to know that information in order to operate, develop, or improve our Apps.

The Apps may contain links to websites and services that are owned or operated by third parties (collectively, “Third-Party Websites”). Any information that you provide on or to a Third-Party Website, or that is collected by a Third-Party Website, is provided directly to the owner or operator of the Third-Party Website and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy, or security practices and policies of any Third-Party Website. To protect your information, we recommend that you carefully review the privacy policies of all Third-Party Websites that you access.

In addition, when making purchases or subscribing to our services, you may be directed to a third-party platform such as Google Play or Appsle’s Apps Store. These platforms have their own privacy policies and terms and conditions, which govern any personal or payment information you provide to complete these transactions. We encourage you to review these policies before proceeding with any transactions.

  1. Social Media Presence

Our Apps maintains profiles on several major social media platforms, including but not limited to Facebook, Twitter, Instagram, LinkedIn, and YouTube. These platforms allow us to reach and engage with our users in different ways.

Please note that any information you post or disclose on our social media profiles – such as comments, posts, likes, shares, or other interactions – may be seen by other users of these platforms and used by them in accordance with the platform’s own privacy policy. We are not responsible for the privacy or security practices of these platforms.

We encourage you to review and understand the privacy practices and policies of these platforms before interacting with our profiles or posting any of your personal data. Your interactions with these features are governed by the privacy policy of the company providing it.

  1. User Rights

As a user of our Apps, you have several rights with respect to your personal data:

Access: You have the right to request a copy of the personal data we hold about you.

Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.

Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.

Restriction: You have the right to request that we restrict the processing of your personal data.

Objection: You have the right to object to our processing of your personal data for marketing purposes at any time.

Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another data controller.

Withdraw Consent: If our processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of your consent does not affect the lawfulness of the processing carried out prior to the withdrawal.

To exercise these rights, please contact us using the contact details provided in this Privacy Policy. Please note that we may ask you to verify your identity before responding to such requests.

  1. Data Confidentiality and Security

Securing your personal data is a top priority for us. To ensure efficient use and processing of your personal data, our Apps has implemented all the necessary security measures to safeguard your privacy, confidentiality, and the integrity of your data. We employ technical means to prevent alteration, loss, unauthorized access, or processing of your data, in line with the current state of technology.

As a result, we adhere to recommended security standards to protect your data. However, given the inherent nature of the internet and the potential for malicious actions by third parties beyond our control, it is impossible to fully guarantee the security of your data.

In the event that data security is breached or compromised, we commit to acting swiftly and diligently. We also pledge to inform you about such incidents when relevant, as part of our commitment to transparency and your data protection.

  1. Appslicable Regulations

This Privacy Policy is governed by the regulations applicable in the territory where our Apps is provided, which may include, but is not limited to, the General Data Protection Regulation (GDPR) for users within the European Union, the California Consumer Privacy Act (CCPA) for users in California, USA, and other local data protection laws.

We are committed to respecting these regulations and ensuring that your personal data is processed in accordance with the legal requirements. Changes in these regulations or the introduction of new regulations may require us to update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

  1. Changes to This Policy
    We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or to comply with applicable laws and regulations. Any changes to this Privacy Policy will be posted on our Apps or Website, along with the effective date of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices. Your continued use of the Apps or Website following the posting of changes to this policy will be deemed as your acceptance of those changes. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Apps or Website.

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